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Home Home  >  Guarantee Email Us Email Us  |  Friday, May 09, 2008
BuyOnIt 100% Guarantee

BuyOnIt is pleased to introduce an innovative and unique approach to eliminating instances of fraud within our ecommerce community. Our guarantee ensures safe and secure transactions for all BuyOnIt users via a highly developed monitoring and service oriented process. This elective feature ensures our buyers that not only will their purchase be shipped and arrive within a reasonable timeframe, but also that the item is as described in the original posting or their money back. Sellers and BuyOnIt storefront owners benefit from this service with the added piece of mind of knowing their received payment is genuine and not subject fraud. As mentioned, this service is purely voluntary; however, we encourage every user to participate in our guarantee program in order to achieve the smoothest transactions possible. All Items listed in ”Auction It“, ”Buy It“ and ”Clear It“ are all eligible for our 100% guarantee coverage with slight exception to excessively large items that will not qualify for height and girth requirements as defined by a major carrier. The remaining areas of the BuyOnIt website, ”Trade It“ and ”Classify It“ are not eligible for this service, however users can employ the ”BuyOnIt Classic“ method of posting.

Items covered by the BuyOnIt 100% Guarantee will be presented with this icon BuyOnIt100% Guarantee

How It Works

  • Sellers must abide by the Terms of Use and all BuyOnIt Policies.
  • Seller is responsible for packaging, handling, and shipment to the buyer.
  • Seller will list a thorough and complete description of the item being sold in a non-misleading manner, with at least one picture.
  • Seller can choose to insure an item and can include the fees into the listing price when listing an item.
  • Seller must receive a tracking number for the shipment and display it in the tracking field under that item's description in the sellers's My BuyOnIt > Selling > Sold.
  • If the buyer receives an item that is different than presented and advertised in the item's title and description, the buyer will then have the option to dispute the item. If the dispute is found in favor of the buyer, the buyer will ship the item back to the seller at the seller's cost.
  • The seller is aware that they will be paid once all of the following actions have occurred:
  • BuyOnIt user purchases the item
  • Seller is notified of buyer's address and is informed to ship the item
  • Seller ships the item, enters the tracking number, marks item as shipped
  • Buyer receives the item and notifies BuyOnIt that the package has arrived
  • Buyer receives the item and does not dispute the item (If buyer disputes the transaction, BuyOnIt will conduct an investigation. If BuyOnIt sides with the buyer, then the seller will be responsible for paying for the charges related to reshipment and any applicable chargeback fees to the buyer. If BuyOnIt sides with the seller, than the buyer will have to keep the item.)

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